Phone (307) 682-5193 | Email support@ccihq.net
Residential | Business | Pay Bill | Email Login | IT Support
Customer Care Plans
For a fixed monthly cost you can have peace of mind knowing that any repairs or upgrades needed will be covered at no additional charge!Internet Care Plans
We offer an Internet Care Plan for just $10 a month, so you never have to worry about repairs or maintenance.
- Pay a flat monthly fee.
- Never receive a Service Bill for any future repairs or maintenance.
- Add it when you sign up, or at any time in the future.
Parts + Labor Coverage
A Parts and Labor Customer Care is a worry free solution that covers all parts and labor to maintain any system. Even if you did not buy the system from Collins we can still service and protect most systems to ensure everything keeps working for you. For a fixed monthly cost you will get 24/7 support on any issue, unlimited service calls, full coverage of all costs associated with replacing any device that may fail, plus an annual preventative inspection.
Labor Only
Another way that Collins can provide a worry free solution is a Labor Only Customer Care. For this fixed monthly cost you will get 24/7 support on any issue, unlimited service calls, coverage of all labor associated with replacing any device that may fail, plus an annual preventative inspection. The only additional cost to you would be the cost of parts if a device fails.
We Are Local
We have been providing expert sales and service in Northeastern Wyoming since 1964, and we will be here for you when you need us!
Still Have More Questions?
Because there is no one-size-fits-all solution, we’re here to help you determine what your needs might be. Contact our Customer Account Executive today.
Working for You 24/7
We understand that your operations are a top priority. Our support services are available 24 hours a day, 7 days a week, and are always just a phone call away.
For Services Contact
Reach Us
Your experience with Collins matters to us. We want to help you get the most out of your services. Have a question? Reach out to us:
3795 Collins Road
Gillette, WY 82718
Phone (307) 682-5193
Fax (307) 686-2145
Follow for Updates
Stay up-to-date and receive our maintenance and outage info by following our page on Facebook